Refund & Return Policy

At Savor Serve, we want you to be delighted with your purchase. If you’re not happy with your pickleball paddle, we’ve made the return process simple.

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Conditions for Returns

• We want you to play with confidence. You have 30 days from the delivery date to test the paddle on the court.

• If you don't love it, you can return it for a refund. We accept returns for used paddles, provided they show only normal wear and tear (e.g., minor scuffs on the edge guard or grip).

• Exceptions: Returns will not be accepted for items showing signs of abuse, negligence, or intentional damage (e.g., cracks from hitting the ground or other objects).

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How to Initiate a Return

• Email support@savorservepaddle.com with your order details and the reason for the return.

• We will issue a return authorization (RMA) and instructions for sending back your item. Returns without an RMA may be refused.

• **Savor Serve is not responsible for any items lost or damaged during the return shipping process. We recommend using a trackable shipping service and purchasing shipping insurance.**

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Refund Process

• Refunds are issued to your original payment method **within 5-7 business days** after the returned item is received and inspected. We will notify you once your return is approved.

• Original shipping fees (if any) for Expedited/Express services are non‑refundable unless the return is due to our error.
   

Return Shipping Costs

• For non‑defective returns (e.g., didn’t like or ordered the wrong item), the customer is responsible for return shipping.

• For defective or incorrect items, we will provide a prepaid return label.

 

Return Address

Savor Serve Fulfillment Center
9231 N Rancho Park Cir, Rancho Cucamonga, CA 91730, USA