Refund & Return Policy

At Savor Serve, we want you to be delighted with your purchase. If you’re not happy with your pickleball paddle, we’ve made the return process simple.

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Conditions for Returns

• Items must be returned within 30 days of the delivery date.

• Products must be unused, in their original condition, and include all original packaging and accessories.

• Returns are accepted for any reason, including if you are not satisfied with your purchase, if the product is defective, or if you received the wrong item.

• Products with manufacturing defects or damage may be returned even if used, **in accordance with our [Warranty Policy].**

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How to Initiate a Return

• Email support@savorservepaddle.com with your order details and the reason for the return.

• We will issue a return authorization (RMA) and instructions for sending back your item. Returns without an RMA may be refused.

• **Savor Serve is not responsible for any items lost or damaged during the return shipping process. We recommend using a trackable shipping service and purchasing shipping insurance.**

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Refund Process

• Refunds are issued to your original payment method **within 5-7 business days** after the returned item is received and inspected. We will notify you once your return is approved.

• Original shipping fees (if any) for Expedited/Express services are non‑refundable unless the return is due to our error.
   

Return Shipping Costs

• For non‑defective returns (e.g., didn’t like or ordered the wrong item), the customer is responsible for return shipping.

• For defective or incorrect items, we will provide a prepaid return label.

 

Return Address

Savor Serve Fulfillment Center
9231 N Rancho Park Cir, Rancho Cucamonga, CA 91730, USA